Showing posts with label bad service. Show all posts
Showing posts with label bad service. Show all posts

Thursday, October 26, 2017

Epic Fail Jimmy Dean!

I've always been a fan of the Jimmy Dean Pancake Sausage breakfast rollups on a sick. You know, the ones that look like a Pancake Corn Dog? Not only are they a really convenient, quick breakfast, but they taste really good. So when the company came out with the bite-sized version, I was quick to try them. I bought a 92-pack at Sam's Club at the beginning of the month.

As you can see on the packaging below, they are pictured to look just like mini-versions of the original. Bite-sized pieces of Jimmy Dean link sausage encased in light, fluffy pancake and cooked to golden perfection. What you can also tell in the photo below is that what comes out of the box looks nothing like the image on the front of it.


The smallish nuggets are NOTHING like what was advertised or expected. They don't even come close to the larger, original version. No, these sausage ball-sized nuggets, don't resemble, taste or come close to the originals.-  #FAIL #Jimmy Dean - In fact, I was so disappointed, I posted the above photo to their Facebook page. They didn't like that, so they attempted to move me away from social media, presumably to handle this privately by e-mail. Again, #FAIL #JimmyDean 

On the day I posted this, October 2nd, I got an immediate message from their Facebook Manager, "We're so sorry to this but we appreciate you reaching out. We'd like to have consumer affairs get in touch so we can get to the bottom of the issue. Is there an email or phone number our teams can reach you at?" I promptly gave them my e-mail address and waited...and waited. *Cue Crickets*

Here's what I expected to receive from them, "We're very sorry for your experience and that our product didn't meet your expectations..." Instead, I got NOTHING! ZERO!

So, after no word from them in three weeks, and 70 or so frozen turds just sitting in my freezer--my girls won't even touch them--I reached out at 8:25 this morning, threatening to go back to social media shaming. As of 10:25 a.m., they have again failed to respond to my customer complaint. So I'm posting this to ward off any potential customers. DO NOT BUY THIS PRODUCT!

I know that I never will again, and because of their epic fail at customer relations, I'm planning to boycott any and all Jimmy Dean products. Feel free to join me and let them know on their Facebook page:

That's where I'm about to post a link to this blog post.
#epicfail #jimmydean

Friday, September 28, 2007

Mudsuck Grill

There's a new sports bar/family restaurant in Noblesville, called Mudsock Grill. You can gather from the title of this post what I thought about it. Lured in by an article in the star and an online coupon for free cake (yes, I'm a sucker for chocolate cake, especially when it's preceded by the word "free"), I took my wife and youngest daughter.

Ninety minutes (seemed much longer) and $60 later, we left the place with no intention of ever going back. From the goofy restaurant logo to the safety-hazard "fire pits" (they were basically gas fireplaces in the open, fake logs and all) to the tough-as-rawhide steak, I was majorly disappointed. Maybe the horse that graced the menu was also gracing my plate.

Tracy had an okay appetizer fit for a party of eight. Makenna had Kraft Macaroni & Cheese (it was $4). No lie. The menu actually said Kraft Mac & Cheese...not even the Deluxe kind. Add two adult beverages, and our bill was $49. Did I mention that we only bought ONE entree?

Now, to the service, or lack thereof...the only thing served quickly were our drinks. My guess is that they were trying to get us liquored up, so we wouldn't notice the bad food or slow service. We sat for more than 15 minutes before they even took our order. Then, after suffering through the meal, paying and leaving a sizeable gratuity, we had to wait for the "free" cake, which we took in a to-go bag.

It was not worth the wait or the weighty check. I'm not even going to link you to their website or the stupid IndyStar article that promoted it. Do yourself a favor and go to Applebee's for the Bourbon St. Steak.