I've always been a fan of the Jimmy Dean Pancake Sausage breakfast rollups on a sick. You know, the ones that look like a Pancake Corn Dog? Not only are they a really convenient, quick breakfast, but they taste really good. So when the company came out with the bite-sized version, I was quick to try them. I bought a 92-pack at Sam's Club at the beginning of the month.
As you can see on the packaging below, they are pictured to look just like mini-versions of the original. Bite-sized pieces of Jimmy Dean link sausage encased in light, fluffy pancake and cooked to golden perfection. What you can also tell in the photo below is that what comes out of the box looks nothing like the image on the front of it.
The smallish nuggets are NOTHING like what was advertised or expected. They don't even come close to the larger, original version. No, these sausage ball-sized nuggets, don't resemble, taste or come close to the originals.- #FAIL #Jimmy Dean - In fact, I was so disappointed, I posted the above photo to their Facebook page. They didn't like that, so they attempted to move me away from social media, presumably to handle this privately by e-mail. Again, #FAIL #JimmyDean
On the day I posted this, October 2nd, I got an immediate message from their Facebook Manager, "We're so sorry to this but we appreciate you reaching out. We'd like to have consumer affairs get in touch so we can get to the bottom of the issue. Is there an email or phone number our teams can reach you at?" I promptly gave them my e-mail address and waited...and waited. *Cue Crickets*
Here's what I expected to receive from them, "We're very sorry for your experience and that our product didn't meet your expectations..." Instead, I got NOTHING! ZERO!
So, after no word from them in three weeks, and 70 or so frozen turds just sitting in my freezer--my girls won't even touch them--I reached out at 8:25 this morning, threatening to go back to social media shaming. As of 10:25 a.m., they have again failed to respond to my customer complaint. So I'm posting this to ward off any potential customers. DO NOT BUY THIS PRODUCT!
I know that I never will again, and because of their epic fail at customer relations, I'm planning to boycott any and all Jimmy Dean products. Feel free to join me and let them know on their Facebook page:
That's where I'm about to post a link to this blog post.
#epicfail #jimmydean
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